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Rapid optimization on Android in the event of a suspected bug (applicable to all your applications) :
Follow the battery optimization procedure
Make sure you have updated your application and your phone's operating system.
If the problem persists: Contact us at contact@jointhesorority.com
HOW THE APP WORKS ?
SECURITY AND KINDNESS
Our values: Caring, Protecting, Helping and Sharing.
Application access
Each application registration is subject to a double authentification check to ensure maximum platform security.
Moderation
Any malicious behavior should be reported immediately by email: contact@jointhesorority.com or directly on our social networks by PM to @jointhesorority
Anyone not respecting the values of the community will be banned from the application.
ACTING PROPERLY, IN THE MOMENT
You are the victim of an ongoing assault:
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Launch the ALERT
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Respond to CHAT messages (and calls) if you can, providing as much information as possible (immediate danger, precise location (visible on MAP), address, access code, floor, apartment number, number of people present at home, etc.)
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Contact the authorities if you can via the USEFUL NUMBERS in the ALERT screen (or ask a user to do it for you via the CHAT): 17 (police : in case of immediate danger), 3117 (RATP / SNCF Security), 119 (child in danger), 114 (SMS alert number), 3919 (women victims of domestic violence), etc.
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Stare at someone who sees you. Ask-them directly for help (see our posts on the witness effect and what to do), and don't hesitate to call out, point shout, and draw attention to yourself : An aggressor doesn't want to be in the spotlight (see our dedicated post). Behave in a way he doesn't expect. (see our posts on the staggering effect).
You are witnessing an ongoing assault, received an alert notification or a message requesting help:
You receive an alert message: Geolocate the person via the MAP and try to contact them via the CHAT to collect as much information as possible (call possible if they has entered their number and are able to answer). Get to the point as quick as possible: immediate danger, address, access code, floor, apartment number, number of people at home, etc.
No alert has been issued, but an assault is happening in front of you: Launch the ALERT yourself on the app and communicate with the users who contact you so they can act alongside you.
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Ask for help and stay close: never put yourself in danger. Do not intervene alone. Alert others and find kind passersby to accompany you.
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Call the authorities: Through the ALERT function: Find useful numbers in CALL AUTHORITIES. Depending on the urgency of the situation: Contact 112 or 911 (police: in case of immediate danger), 3117 (RATP/SNCF security), 119 (child in danger), 114 (alert number by SMS), 3919 (support for women victims of domestic violence), etc. Share all the information you have collected.
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Whatever happens: stay in contact with the user via CHAT (calling is possible if she has provided her number and is able to respond) as much as possible and keep the authorities informed.
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In the case of domestic violence at home (neighbors):
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Ask for help from your neighbors (while following health guidelines) and go knock on the door of your neighbor who is in danger. Try to make contact: this can destabilize the aggressor in an indirect way (asking for information, needing a favor, etc.) or directly (you have contacted the authorities and are keeping them informed).
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NEVER PUT YOURSELF IN DANGER.
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Stay alert to all noises and events, regularly ask for updates via chat or directly from your neighbor. Seek assistance from other kind neighbors.
The objective is to put an end to the aggression. As soon as possible. Before it is too late.
Thanks to our action. Our solidarity. Together.
FOCUS DOMESTIC VIOLENCE
You are a Victim or Witness of Domestic Violence :
To get help, listening, support, advice from the community:
1/ Update the app in your store
2/ Go to your PROFILE, edit and activate the desired buttons: Finding help for domestic violence and/or Safe Place. Validate.
3/ Go to the SEARCH function
4/ Select the type of help you want in the dedicated category: "I need help"
The app will show you all the people responding to your request for support/help/listening or for a safe place by order of geographic proximity.
For immediate response and help. Wherever you are. 24H/24. 7/7.
You are a professional specializing in VC (lawyer, jurist, psychologist, etc.), an association, a former victim of VC wishing to help and act:
In order to be quickly identified and contacted by users:
1/Update the app in your store
2/ Go to yourPROFILE,editAndactivate the buttons would like:Offers help/listening VC and orProvision of Safe Place(s) (LISU).Validate.
3/ Go to the functionRESEARCH
4/ Select “I offer my help” : Click onVC OrSafe place. The application will show youall the people inwaiting/searching at your help/proposal byorder ofgeographic proximity.
In case of immediate danger:
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Issue the alert as quickly as possiblein the function ALERT (by pressing the logo for 2 seconds - alert access at the bottom right)
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Call authorities (USEFUL NUMBERS in ALERT) if you can : the 17 (police: in case of immediate danger) or ask someone user to do it for you in himcommunicating themaximum details possible: (immediate danger, address, access code, floor, apartment number, number of people present at home, etc.)
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Reply to user messagess via CHATif you can : in order toorientat best and allow them tocommunicatemaximum information for allintervention.
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Run away:Launch the SEARCH function on the appthen click in “ I need help» : click onSafe place. The people closest to you who provide a safe place to escape will be shown:get in touch with them (via theCAT or by calling them directly if they left their number).Any open business or institutioncan act as place of refuge while you find this precious help.
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Once safe, if you wish:ask to call and involve the authorities.
WE WILL GET THERE. ACTING. TOGETHER.